Q1. What is the difference between human hair and synthetic hair?

Human hair: Offers more versatility (can be heat-styled and colored), longer durability, and natural appearance. Remy hair, the most desirable type, is collected from a human head with the cuticle intact, unlike fallen or brushed hair.

Synthetic hair: Easier to maintain (wash-and-wear), more affordable, and often pre-styled to hold its shape. However, it's less versatile in terms of styling and heating. Choosing between human or synthetic hair wigs depends on personal needs—daily wearers who prefer styling freedom may opt for human hair, while those prioritizing ease of use may prefer synthetic.

Q2. What are the differences among the types of Cap Construction?

• Lace Front Wigs: Create a natural-looking hairline and blend well with your scalp.
• Full Lace Wigs: Feature hand-tied construction throughout for ultimate styling flexibility and realism.
• Capless Wigs: Allow better airflow, making them cooler to wear. Adjustable straps or hooks provide a secure fit.
• Monofilament Wigs: Provide a soft, nearly invisible cap. Each strand moves freely for a natural look.

Q3. Can I choose a custom-made wig?

Yes! We support customized wigs. If you have any specific requirements, please contact us at [email protected].

Q4. What kind of wigs are suitable for cancer patients?

We recommend human hair wigs for cancer patients due to their comfort and natural appearance. If possible, choose a human hair mono full lace wig for the best comfort and breathable cap design.

Q5. How do I wash my wig?

For Human Hair Wigs:

• Detangle with a wide-tooth comb from ends to roots.
• Rinse with cool water and shampoo gently. Do not rub or wring.
• Blot gently with a towel and let air dry on a wig stand.

For Synthetic Wigs:

• Detangle gently.
• Soak in cool water with synthetic wig shampoo for 3–5 minutes.
• Rinse, press dry with a towel, and air dry. Avoid heat styling.

Q6. Can I change my order information?

Please double-check all information before placing your order. If changes are needed before processing, contact us as soon as possible.

Q7. When will my order be delivered?

Total Delivery Time = Processing Time + Shipping Time

• Standard Orders: 5–7 working days
• Lace Front Wigs: 8–12 working days
• Monofilament Orders: 15–20 working days
• Full Lace Wigs: 12–15 working days
• Hand-tied Wigs: 12–15 working days

Shipping time varies based on carrier and method (UPS, DHL, FedEx, etc.). For urgent orders, contact us directly to confirm availability.